Refund policy

Returns

Due to the handmade nature of our items we do not offer refunds or exchanges unless there is an issue with your order. Please ensure you have ordered the correct size for your pup. If you have any questions before ordering, please don't hesitate to ask - we'd love to help!

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.